Ransomware response

Do not let recovery erase the story.

Ransomware creates pressure to move immediately. Recovery matters, but so does preserving the evidence needed to understand entry, movement, impact and sequence.

01

Before you begin

Preserve the evidence recovery would otherwise destroy.

  • Do not wipe affected systems unless required to stop ongoing harm
  • Record every recovery action
  • Preserve ransom notes, timestamps and affected-file samples
  • Use a separate trusted device for communication
  • Do not send passwords, keys or confidential evidence through ordinary contact forms

Evidence survives

Know exactly what happened.

Start with one system, agent, fleet, or workflow.

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